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Exports per user limit
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2
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1748
|
March 9, 2024
|
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Conversation Aggregate query discrepancy based on granularity
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5
|
1395
|
March 9, 2024
|
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Re-export the recordings
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2
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1354
|
March 8, 2024
|
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How can I disable masking of my interactions using "api/v2/analytics/reporting/settings"?
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3
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1535
|
March 6, 2024
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Interactions View - Caller Name
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1
|
1307
|
February 10, 2024
|
|
Data discrepancy between Genesys reporting and WFM Adapter Output
|
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1
|
1199
|
February 9, 2024
|
|
Differences between DNIS and SessionDNIS
|
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1
|
1627
|
February 4, 2024
|
|
Where is the Analytics Query Builder as of Dec. 2023?
|
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5
|
2480
|
February 1, 2024
|
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Getting search keyword interval in KonwledgeBase
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1
|
1300
|
January 18, 2024
|
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Disassociation of Screen and Audio Recordings SQL Code
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1
|
1420
|
January 14, 2024
|
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Is it possible to get total interactions from a queue filtered by external tag in a dashboard?
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2
|
1633
|
January 13, 2024
|
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"isNamedEntitiesAnalyzed" field in transcription json
|
|
1
|
1219
|
January 3, 2024
|
|
Data Model comparison between Genesys Engage and Genesys Cloud A3S
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|
3
|
2670
|
December 29, 2023
|
|
Genesys Transcript API Consumption
|
|
4
|
1866
|
December 29, 2023
|
|
Skillgroup Reporting
|
|
2
|
1724
|
December 28, 2023
|
|
Scheduled Export: Update Interactions view
|
|
1
|
1467
|
December 16, 2023
|
|
Genesys Cloud - Roles & Permissions to Restrict the Access of Quality
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|
1
|
1498
|
December 16, 2023
|
|
Dummy emails for Speech & Text Analytics only
|
|
1
|
1304
|
December 7, 2023
|
|
Agent Scheduled Call Back view
|
|
2
|
1538
|
November 30, 2023
|
|
Historic data from reportingturns Endpoint
|
|
1
|
1413
|
November 23, 2023
|
|
New Dictionary Management API
|
|
1
|
2161
|
November 16, 2023
|
|
200 Error code when calling /api/v2/recording/batchrequests API
|
|
2
|
1501
|
November 9, 2023
|
|
How to check the count of a caller's number of calls
|
|
3
|
3721
|
November 3, 2023
|
|
List of recordings for given interval
|
|
2
|
1532
|
October 25, 2023
|
|
Duplicate conversation for different intervals
|
|
4
|
1563
|
October 15, 2023
|
|
Service Level Numerator Calculation
|
|
2
|
2362
|
October 8, 2023
|
|
Initial Direction verse Direction within Queue Performance
|
|
2
|
2089
|
October 6, 2023
|
|
Quality Aggregates query not pulling right years data from a python script pull
|
|
3
|
1629
|
October 6, 2023
|
|
Showing GC Dashboard in Scala Player
|
|
1
|
1621
|
October 1, 2023
|
|
Quality Evaluation detailed reporting
|
|
2
|
2457
|
September 28, 2023
|