Announcements

Topic	Replies	Views	Activity
Removal and Replacement of Partner Billing Usage API Description: Genesys Cloud is transitioning to a new billing system. As a result, the Partner Billing Usage API will be replaced. We are taking this opportunity to future-proof the API for a better customer experience. Y…	1	367	April 14, 2025
Schedules endpoint result sortBy field will default to sorting by name Description The schedules listing endpoint currently does not have a default sortBy value and effectively sorts results by id. After the change the default sortBy value will be name. Change Category API Change Context W…	1	325	April 7, 2025
About the Announcements category	1	4910	August 28, 2017
Introduction of limits for number of allowed response assets per org	0	85	April 14, 2025
Introduction of pagination support for GET web deployment configuration versions API endpoint	0	79	April 14, 2025
Deprecation of Sentiment Setting within Topics from Public API	0	64	April 14, 2025
Documentation update: Calibration within Evaluation response is reference	0	63	April 14, 2025
Deprecation and replacement of Create Media endpoint	0	79	April 14, 2025
Remove /api/v2/analytics/conversations/transcripts/query API	0	103	April 14, 2025
Dark Hours for Historical Adherence Query Across Management Units API	0	217	April 1, 2025
Deprecation and replacement of WFM delete job endpoints	0	196	April 1, 2025
New Developer Forum is Coming!	17	1857	March 24, 2025
Introducing enhanced Usage service and APIs	0	366	March 21, 2025
Removal of leftover Knowledge Workbench V1 Associated APIs	0	288	March 18, 2025
Removing journeySegmentScope as a dimension and groupBy for journey analytics api	0	261	March 18, 2025
Deprecate Legacy Alerting Notification Topics	1	390	April 13, 2025
Platform Limit Event - LIMIT-0001 will reduce number of events produced	0	444	March 11, 2025
Deprecation and Removal of Limit Count APIs	0	325	March 11, 2025
Deprecation: ACD Chat v2.0 and resulting impact to Third-party Chat Routing	0	458	March 6, 2025
Removing the primaryContactId field from ExternalOrganization	0	362	March 4, 2025
Scope field will be removed from the body of Journey Segment request contract	3	569	February 26, 2025
Update to correct the behavior for the preserveIdleTTL parameter of the tokens/me resource	0	430	February 26, 2025
Preview API: Removal of property from 'dataIngestionRules'	0	379	February 26, 2025
Additional validation while creating MessagingTemplate canned response	1	584	February 21, 2025
New permissions requirements for user station endpoints	9	1736	February 21, 2025
Developer Center Site Maintenance Night of Feb. 24th	0	389	February 20, 2025
Removal of OAuth Client Secret from API responses	17	2913	February 19, 2025
Removal: TransferToUnknown value from the ElementType enum in the FlowPathsElement class	0	437	February 18, 2025
New limit: concurrent audit query executions	15	1148	February 17, 2025
Documentation update: delete division resource	0	531	February 13, 2025

Removal and Replacement of Partner Billing Usage API

Description: Genesys Cloud is transitioning to a new billing system. As a result, the Partner Billing Usage API will be replaced. We are taking this opportunity to future-proof the API for a better customer experience. Y…

1

367

April 14, 2025

Schedules endpoint result sortBy field will default to sorting by name

Description The schedules listing endpoint currently does not have a default sortBy value and effectively sorts results by id. After the change the default sortBy value will be name. Change Category API Change Context W…

1

325

April 7, 2025

About the Announcements category