|
Preferred agent routing
|
|
4
|
1824
|
August 31, 2023
|
|
Cant able to get a response from CX bot
|
|
4
|
1800
|
August 28, 2023
|
|
Search for External Contact With Custom Field
|
|
2
|
1875
|
August 28, 2023
|
|
Send Survey based on customer consent
|
|
2
|
1689
|
August 28, 2023
|
|
Create middleware for open messaging to sending outbound sms
|
|
2
|
1977
|
August 28, 2023
|
|
Documentation on user aggregates query
|
|
2
|
1823
|
August 26, 2023
|
|
Genesys Cloud API - DN status
|
|
1
|
1609
|
August 26, 2023
|
|
Genesys Translate doesn't not support system messages (bots)
|
|
2
|
1596
|
August 25, 2023
|
|
Logout user and redirect them via API
|
|
2
|
1650
|
August 25, 2023
|
|
Genesys Workforce Management permissions
|
|
2
|
1586
|
August 21, 2023
|
|
ENOTFOUND login.usw2.pure.cloud
|
|
2
|
2691
|
August 20, 2023
|
|
Conversation count per Platform integration
|
|
1
|
1574
|
August 20, 2023
|
|
Web Messenger Customization
|
|
3
|
1683
|
August 18, 2023
|
|
Integrating .NET based desktop application with Genesys CX
|
|
3
|
1962
|
August 18, 2023
|
|
Need to Open/Show Genesys softphone from some other salesforce lightning component
|
|
1
|
1642
|
August 18, 2023
|
|
Queue Performance Summary View extracted by API
|
|
2
|
1621
|
August 17, 2023
|
|
Evaluations API - Release date coming out as change date
|
|
2
|
1606
|
August 17, 2023
|
|
Send digit API digits not captured by service provider
|
|
2
|
1708
|
August 14, 2023
|
|
App initializaion error while loggin in
|
|
2
|
5444
|
August 13, 2023
|
|
Checking a CRM entry on an outbound rule
|
|
7
|
1723
|
August 13, 2023
|
|
How to obtain the InQueue Time?
|
|
1
|
1531
|
July 13, 2023
|
|
Trigger GDPR request on SMS Messaging interaction end
|
|
2
|
1540
|
August 12, 2023
|
|
More than one aws bucket s3
|
|
2
|
1562
|
August 12, 2023
|
|
Subscribe to queue event executing multiple times within seconds
|
|
5
|
2029
|
August 10, 2023
|
|
Problem with "reconciliation of campaign data"
|
|
2
|
1604
|
August 7, 2023
|
|
SMS capability-Salesforce to genesys integration
|
|
2
|
2192
|
August 6, 2023
|
|
Co browse for voice
|
|
5
|
2838
|
August 6, 2023
|
|
Sample framework.js file
|
|
2
|
2879
|
August 5, 2023
|
|
Work automation and Task Routing
|
|
2
|
2293
|
August 5, 2023
|
|
WeChat Integration with Genesys
|
|
3
|
2126
|
July 5, 2023
|