|
Salesforce Managed Package - JDK Locale Format Retirement and the Enable ICU Locale Formats
|
|
1
|
598
|
February 7, 2025
|
|
HRIS Workday integration auto approval
|
|
2
|
492
|
February 6, 2025
|
|
Add Created Genesys Users Automatically to Azure AD Group
|
|
1
|
483
|
February 2, 2025
|
|
Integration with a third party voice bot
|
|
2
|
748
|
January 31, 2025
|
|
CX Cloud from Genesys and Salesforce: How to map the "Interacting" status on the Genesys side to Inbound - On Call on the SF side
|
|
1
|
611
|
January 24, 2025
|
|
TF Error With Schedules - Continued
|
|
6
|
713
|
January 23, 2025
|
|
TTS Connector OpenAI
|
|
1
|
524
|
January 19, 2025
|
|
Getting the Participant ID from Embeddable Framework
|
|
1
|
511
|
January 11, 2025
|
|
Transcription received from Event bridge doesn't have full information
|
|
2
|
606
|
December 11, 2024
|
|
Salesforce and Embedded framework integration
|
|
2
|
565
|
January 9, 2025
|
|
Campaign members not created on Genesys Cloud
|
|
1
|
481
|
January 10, 2025
|
|
Microsoft Teams Integration in Genesys Cloud
|
|
3
|
683
|
January 9, 2025
|
|
CX Cloud createVoiceCall failed
|
|
1
|
565
|
January 6, 2025
|
|
CX Cloud Salesforce screen pop
|
|
3
|
1430
|
January 5, 2025
|
|
Cx cloud intermittent failure to sync status
|
|
1
|
745
|
January 4, 2025
|
|
Regarding the properties of the Custom STT (Azure) Response JSON
|
|
1
|
565
|
January 4, 2025
|
|
Disable Keyboard support for DTMF input in the embedded client
|
|
4
|
567
|
December 28, 2024
|
|
Question about Contentsquare
|
|
4
|
846
|
December 26, 2024
|
|
Updated Participant Attributes Not coming in Interaction Subscription of Embedded Framework
|
|
1
|
610
|
December 22, 2024
|
|
Cookies / MFA Issue with external application
|
|
4
|
709
|
December 22, 2024
|
|
Developer Conversion toolkit from Genesys Cloud to CX Cloud?
|
|
1
|
576
|
December 21, 2024
|
|
Enhanced Status Syncing with Salesforce Service Cloud Voice
|
|
8
|
1017
|
December 20, 2024
|
|
Messenger BotTimeout with Google DFCX
|
|
1
|
603
|
December 20, 2024
|
|
Security Questions Regarding AudioConnector
|
|
2
|
660
|
December 16, 2024
|
|
Okta SCIM extension only
|
|
1
|
571
|
December 15, 2024
|
|
Embedded Framework and ServiceNow OpenFrame Screenpop
|
|
1
|
727
|
December 13, 2024
|
|
Callback widget not working
|
|
4
|
749
|
December 13, 2024
|
|
How can I activate Genesys enhanced TTS?
|
|
2
|
713
|
December 12, 2024
|
|
Disconnect Button Disabled for Callback in Genesys Cloud Embedded Framework
|
|
2
|
631
|
December 12, 2024
|
|
Versions newer than 2.26.0 not running on Win11
|
|
3
|
794
|
December 11, 2024
|