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Sending real-time notifications to the client application
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2
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1283
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February 10, 2024
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How do I prevent custom filters from being changed?
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1
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1184
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February 10, 2024
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Google Chrome’s Phasing Out of Third-Party Cookies affected Embeded Client (Salesforce
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20
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5018
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February 9, 2024
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Bulk Download recordings not appearing in S3 bucket after 24 hours
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3
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1844
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February 8, 2024
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Failure for Queue - media_settings_callback - enable_auto_answer
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2
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1263
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February 5, 2024
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Workforce Management system integrate with Genesys Cloud
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6
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2537
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February 3, 2024
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Using Platform Embeddable Framework, cannot customize attributes displayed in Interaction view
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3
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2026
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February 2, 2024
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Retrieve UUI on Refer Scenario
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2
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1743
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February 2, 2024
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Embedded Framework - How to access HTML document of interaction detail view
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1
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1549
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January 20, 2024
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Embedded framework not accessible
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3
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1446
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January 20, 2024
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DTMF Permissions
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2
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1546
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January 17, 2024
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Error: prompt file not transcoded
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8
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1856
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January 16, 2024
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Question on Genesys Apex Job (DataCollectionJob )
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2
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1335
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January 15, 2024
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Issue with genesyscloud_architect_schedules
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4
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1424
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January 13, 2024
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Event containing a v2.detail.events.conversation.{id}.user.end without having a v2.detail.events.conversation.{id}.user.start
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1
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2383
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December 12, 2023
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Can SSO reliably work for an integrated app?
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10
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3375
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January 12, 2024
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Terraform: genesyscloud_script forces replacement
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9
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1855
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January 11, 2024
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Chrome 3rd party cookie phase out and the state of embedded clients
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4
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2007
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January 7, 2024
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The 'location' value '$genesyscloud_archy_location' ( source - command line parameter ) is not in the allowable value
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3
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1726
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January 4, 2024
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When will web message chat history be accessible after wrap up?
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1
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1354
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January 5, 2024
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Work around for removing "Other phone" for MS Teams integration
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1
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2609
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January 3, 2024
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How can I identify when an agent started and finished interacting with customer through EventBridge notifications?
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0
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2079
|
December 4, 2023
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"Walk-in" interaction tracking through Genesys cloud
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2
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2316
|
December 30, 2023
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2half day Time off Request made on same day ONLY and only one entry get canceled
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2
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1268
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December 30, 2023
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EventBridge not raising outbound events (v2.detail.events.conversation.{id}.outbound)
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11
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5260
|
November 28, 2023
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Callers that leave a voicemail results in no number or a wrong number to call back
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5
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1889
|
December 27, 2023
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Embedded client getAuthToken action failing
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5
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2170
|
December 27, 2023
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How to pass Participant data on screenpop in Salesforce CTIExtension
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1
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1729
|
December 27, 2023
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How to perform screen pop in message interactions
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3
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2052
|
December 24, 2023
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App not authorized to use scope [diagnostic]
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5
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2829
|
December 24, 2023
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