Is it possible to transfer a call in architect to an "external number" that is actually an internal number in Purecloud and retain all the call data and keep all of the call details and attributes?
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3
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2771
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June 2, 2018
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DataTable in Architect
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3
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2134
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June 1, 2018
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Tasks in cloned Call Flows
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9
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2424
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June 1, 2018
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Unable to login in to PureCloud Architect
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4
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2410
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May 26, 2018
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Voicemail Disable
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4
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3992
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May 25, 2018
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Problem - Transfer to Flow
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2
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2266
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May 24, 2018
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Delay between voice prompts
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2
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2996
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May 19, 2018
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User Prompts Dependency
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2
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1948
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May 19, 2018
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Using Or expression in Switch Case?
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2
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2781
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May 13, 2018
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Converting UTC Time to Local Time Accounting for DST
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7
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4072
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May 11, 2018
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Loop Action - Restart Loop Index
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2
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3554
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May 11, 2018
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Callback in architect
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7
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5459
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April 21, 2018
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Reporting on Inbound Callflow Actions
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2
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2557
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April 19, 2018
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Execute application from Architect
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8
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2096
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April 14, 2018
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Execute audio block from URL.wav
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2
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2112
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April 5, 2018
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Convert String to ACD Skill in a Flow
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3
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3401
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April 1, 2018
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Play audio from URL in Architect
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1
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2236
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March 31, 2018
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Inbound SIP Headers access in Architect
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7
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7684
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March 25, 2018
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Transfer to Survey Flow
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5
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2531
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March 23, 2018
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IVR path statistics
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1
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1951
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March 23, 2018
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How to Use the expression AudioPlaybackOptions in a flow
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1
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2381
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March 18, 2018
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Creating a Post Call Survey
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4
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8337
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March 23, 2018
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In-queue flow with Callback: Can a screen pop be added to a callback?
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2
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2017
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March 3, 2018
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Expression Help Problem
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7
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2041
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February 26, 2018
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Converting UTC time to local time
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6
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7642
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February 24, 2018
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Using a collect input with switch to capture multi-entry
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2
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2606
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February 24, 2018
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System Prompts – Prompt upload/ToAudio functions
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7
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3945
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February 22, 2018
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Hold Music Tool - Enable Barge-in (In-Queue Task)
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3
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2372
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February 15, 2018
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Transfer to Group action - group ring
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1
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2023
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February 12, 2018
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Variable string of utc time - convert to CST
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1
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2191
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February 10, 2018
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